December 1

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Uncover the Key Elements that Make Staff Training Enjoyable and Effective

By Celeste DeCamps

December 1, 2024

communication, GenuineRapport, InformAndEngage, PracticalStrategy, TrainingSessions, WorkplaceCulture

"By Incorporating Interactive Elements, We Can Transform What Could Be a Boring Lecture Into a Lively Discussion."

When I sold wine and spirits, part of my job was to conduct staff trainings at the restaurants that carried my products. It was always the same when I walked in; a group of servers that really didn't want to be there. Who could blame them? It was their day off, or they had to come in early to attend this meeting. Needless to say, they were a tough audience. I knew the best way to win them over was to make the training as quick and painless as possible. By the end of the hour, seeing people smiling and enjoying themselves was a great feeling. Today, working in different company environments, I kept that philosophy of keeping trainings fun and engaging.

These necessary meetings don't have to be tedious or monotonous. By incorporating interactive elements, we can transform what could be a boring lecture into a lively discussion. Rather than a traditional presentation format, consider breaking participants into small groups to brainstorm solutions to everyday workplace challenges. This approach encourages collaboration and allows employees to bring their real-world experiences to the table, making the training more relevant and relatable.

Instead of a mountain of information, focus on two or three main points you need to convey to your group. You can always put details into a document that can be reviewed after the meeting. Make a game of it by asking the team questions about what you presented. Have a few prizes for them to win when they answer correctly. This tactic keeps people interested and engaged.

By encouraging participants to share their thoughts and experiences via surveys or instant polls, we can gain insight into the effectiveness of the meeting. This not only allows for real-time adjustments during the session but also promotes a culture of openness, signaling to employees that their opinions matter. Trainers and managers play a crucial role in this process, and their efforts in encouraging and discussing feedback reinforce the importance of continuous improvement and the value of ongoing dialogue, making them feel appreciated and integral to the training process.

Keep to the specified time. A prepared presentation shouldn't go longer than what was scheduled. If questions and answers went longer than expected, wrap up the meeting anyway. This not only ensures that the training is efficient but also makes trainers and managers feel responsible and in control of the session. You can always deliver the rest of the information via email and allow people to contact you for any questions they may have. Keep notes of your training and learn to move the session along more quickly the next time.

The goal is to impart knowledge and cultivate a workplace culture where continuous learning and open communication thrive. Incorporate games or friendly competitions that allow employees to apply what they've learned in a lighthearted way. When people enjoy themselves, they're more likely to retain the information presented and apply it effectively in their daily roles.

As professionals consider the steps necessary to enhance their staff training programs, they are encouraged to delve deeper into practical strategies that inform and engage. For a comprehensive understanding of creating an enriching training experience that fosters genuine rapport among team members, they are invited to explore the resources available at www.CelesteDeCamps.com.


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About the author

Celeste DeCamps has a B.A. in Communications from the University of Miami. She worked in radio and television, was a professional belly dancer, drummer, percussionist, nightclub owner, and a sales rep for Southern Wine and Spirits for 12 years. Throughout her different career moves, speaking to and teaching women how to be more confident is Celeste's most fulfilling job.

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