One question that comes up repeatedly from my clients is how to get and keep people's attention. How do you compete with everybody's need to text or play Candy Crush? Focusing on others has become difficult, whether it's a networking event, staff training, or a lunch and learn. No one wants to be front and center just to look out and see people reaching for their phones. I know how you feel, so I've put together a few helpful suggestions to keep everyone's eyes and ears on you.
First off, let's talk about the power of non-verbal communication. Did you know that 70 to 93 percent of communication is non-verbal? That means your body language, facial expressions, and tone of voice play a considerable role in how you come across to others. So, instead of shyly approaching everyone in the room, try using open and welcoming body language, genuine smiles, and a friendly tone to draw people in like a magnet. Trust me, it works like a charm.
Next, let's discuss the art of active listening. We get it, you're a pro at multitasking and getting stuff done, but when it comes to connecting with others, it's best to put that phone down and give the person in front of you your full, undivided attention. Nodding, paraphrasing, and asking follow-up questions show that you're truly engaged in the conversation – not just mentally drafting your to-do list or waiting until it's your turn to speak. Plus, people love feeling heard and understood, so by being a stellar listener, you'll make a lasting impression without even trying.
Now, let's talk about the importance of finding common ground. Instead of diving straight into business talk, take a moment to find a shared interest or experience with the person you're engaging with. Whether it's a favorite sports team, a mutual connection, or a love for cheesy 90s sitcoms, finding common ground helps to break the ice and build rapport in no time. Plus, it shows that you're genuinely interested in the other person as a human being, not just a potential business contact. Win-win!
Lastly, let's touch on the power of storytelling. Instead of bombarding people with dull facts and figures, try weaving an engaging story into your conversation. Whether it's a funny anecdote, a personal experience, or a relevant case study, storytelling captivates people and makes your message more relatable and memorable. Plus, it's a great way to showcase your personality and leave a lasting impression long after the conversation ends.
Remember to walk into the room with your head up, shoulders back, and smile. Make eye contact, listen intently, give feedback by nodding your head, and ask follow-up questions. When presenting your ideas, attach a fun, uplifting personal story to it. Not only will you keep everyone's attention, but you'll leave them with a great impression. So, there you have it – a few tips for improving your communication skills and creating instant connections. Not only will you feel heard, others will feel heard by you.